Just published! Our newest title, Closing the Loop: Systems Thinking for Designers, by sheryl cababa: As design continues to impact our products, services, and solutions at scale, it is more important than ever to understand the systems and context that surround design decisions. Closing the Loop will help you make…

Innovating the Virtual Conference Experience — In newish, people-oriented fields like User Experience (UX), we adore our conferences. There’s the obvious stuff—the learning and networking. There’s also the opportunity to announce ourselves publicly—to put ourselves on the professional map by making an impactful presentation. …

We’ve just published our newest title, Product Management for UX People: From Designing to Thriving in a Product World, by christian crumlish. Below are the blurb and an excerpt of chapter 1, “What Exactly Does a Product Manager Do?,” so you can sample it for yourself. …

We’ve just published our newest title, Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers, by Katie Swindler. Below are the blurb and an excerpt of chapter 1, “A Designer’s Guide to the Human Stress Response,” so you can sample it for yourself. …

The first part of this article is most definitely navel gazing. The second part may actually be useful, so feel free to skip ahead. I’ll only be slightly hurt. One of the few silver linings from my COVID year was figuring out — finally, at age 56 — my raison…

This is the eulogy I delivered for my father, Ernie Rosenfeld, who passed away on June 5, 2021. He was 94 years old. If you wanted to understand 20th century US history through the eyes of someone who experienced it first-hand, well, I’d suggest skipping past the JFKs, Frank Sinatras…

TLDR version: We’re launching a new community and conference on civic design; sign up here for details/announcements. Talk talk talk Over the last couple of months, I’ve been on a listening tour, meeting over 40 designers and researchers, as well as some design-adjacent folks, who work in or with the public sector. …

You might have heard how grueling and painful it is to write a book. Well, I hate to break it to you, but it’s even worse than that. It’s a slow and lonely slog through the prose equivalent of the vast and miserable Siberian tundra. While you journey, you’ll be…

I read through a dozens of book proposals each year. They often feature compelling prospective titles, succinct and illuminating blurbs, and proposed take-aways that make me wish I could run out and buy them today. But rarely do I encounter a proposal author who knows where they’ll take their reader…