Just published today! Our newest title, The Leader’s Journey: Transforming Your Leadership to Achieve the Extraordinary, by Donna Lichaw: No one gives you a manual for how to be a great leader. Enter Donna Lichaw. Her step-by-step book draws on psychology, neuroscience, design thinking, and years of coaching experience to…

Yesterday, I gave the commencement speech to the 2023 graduating class of the University of North Carolina’s School of Information and Library Science. …

Just published today! Our newest title, Strategic Content Design: Tools and Research Techniques for Better UX, by Erica Jorgensen: In Strategic Content Design, you’ll learn how content research can transform your content team — bringing new energy and enthusiasm for their work and gaining attention and respect from teams of…

Just published! Our newest title, Closing the Loop: Systems Thinking for Designers, by sheryl cababa: As design continues to impact our products, services, and solutions at scale, it is more important than ever to understand the systems and context that surround design decisions. Closing the Loop will help you make…

Innovating the Virtual Conference Experience — In newish, people-oriented fields like User Experience (UX), we adore our conferences. There’s the obvious stuff—the learning and networking. There’s also the opportunity to announce ourselves publicly—to put ourselves on the professional map by making an impactful presentation. …

We’ve just published our newest title, Product Management for UX People: From Designing to Thriving in a Product World, by christian crumlish. Below are the blurb and an excerpt of chapter 1, “What Exactly Does a Product Manager Do?,” so you can sample it for yourself. …

We’ve just published our newest title, Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers, by Katie Swindler. Below are the blurb and an excerpt of chapter 1, “A Designer’s Guide to the Human Stress Response,” so you can sample it for yourself. …

The first part of this article is most definitely navel gazing. The second part may actually be useful, so feel free to skip ahead. I’ll only be slightly hurt. One of the few silver linings from my COVID year was figuring out — finally, at age 56 — my raison…

This is the eulogy I delivered for my father, Ernie Rosenfeld, who passed away on June 5, 2021. He was 94 years old. If you wanted to understand 20th century US history through the eyes of someone who experienced it first-hand, well, I’d suggest skipping past the JFKs, Frank Sinatras…